By using the pk444 platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please reach out to our support team.
1. Introduction
Pk444 takes the privacy of its members seriously. This Privacy Policy explains what types of information pk444 collects, how that information is used, how long it is retained, and what measures pk444 follows to keep your data secure.
This policy applies to the pk444 website (pk444.top), mobile app, and all related digital services. "Data" refers to any personally identifiable information that can directly or indirectly identify you.
Pk444 believes privacy is a fundamental right. That's why we only collect what's strictly necessary — nothing more. This policy is written in plain, straightforward language so any member in Bangladesh can easily understand it.
2. What Information We Collect
Pk444 collects information in three ways — directly from you, automatically from your device, and from third-party payment services.
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile Number, Email | Account Management |
| Financial Information | BKash/Nagad Number, Transaction History | Payment Processing |
| Betting Activity | Betting History & Preferred Categories | Service Improvement |
| Device Information | IP Address, Browser Type, OS | Security |
| Location Data | Approximate City/District (via IP) | Service Availability |
Automatically Collected Information
When you use the pk444 app or website, certain information is collected automatically. This includes your IP address, browser type, access time, pages visited and time spent on them, and links you clicked. This data is used to maintain platform security and improve the user experience. It is not used on its own to personally identify you.
3. How Your Information Is Used
Pk444 uses the information it collects for the following purposes:
- Account Registration & Management: Account registration, login, identity verification, and account settings management.
- Payment Processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining transaction records.
- Support Services: To respond to your complaints or queries and resolve any issues you may have.
- Security & Fraud Prevention: To detect unauthorized logins, bonus abuse, and money laundering.
- Personalized Experience: To show you relevant offers based on your preferred sports or games.
- Legal Obligations: To comply with lawful requests from government authorities.
- Responsible Gaming: To identify unusual betting patterns and provide timely support to members.
Pk444 never sells your data to third parties for advertising purposes, and your consent is obtained before any direct marketing emails or SMS messages are sent.
5. Data Security Measures
Pk444 uses multiple layers of security to protect your information — it goes far beyond simply locking things behind a password.
Technical Safeguards:
- SSL/TLS 256-Bit Encryption: All data transmissions are encrypted — no third party can intercept or read them.
- Encrypted Storage: Data stored on our servers is also encrypted and can only be accessed by authorized systems.
- Two-Factor Authentication (2FA): OTP verification for login and important transactions.
- Firewall & DDoS Protection: To prevent unauthorized external access.
- Automated Suspicious Activity Detection: Instant alerts for suspicious logins or transactions.
Organizational Security:
- Pk444 staff are granted access to specific data strictly on a need-to-know basis — not everyone can view everything.
- Regular internal audits are conducted to maintain data security standards.
- All third-party agreements include data protection clauses.
While pk444 makes every effort to keep your data secure, no system is 100% foolproof. Keep your password strong, never share it with anyone, and make sure 2FA is enabled.
6. Data Retention Period
Pk444 does not retain your data indefinitely. Each type of data has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Financial Transaction Records | 7 Years | AML Policy |
| Betting History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Log Files (IP, Device) | 90 Days | Security |
| Marketing Consent Records | Consent Withdrawal + 1 Year | Legal Protection |
Once the retention period expires, data is permanently deleted or anonymized so that it can no longer be linked to you.
8. Your Rights
As a pk444 member, you have the following rights over your personal data. Contact support if you wish to exercise any of them.